Help - Users


Events & Tickets

Where can I watch the live streaming?

The live streams are broadcast at


I just bought a ticket. How do I watch the live streaming?

 1. Login with your account.

2. Go to "My Events", click on the event.

3. Click "Watch Now".




How do I create a user account?



How can I edit my profile?

Click in your profile picture (on the upper-right side), then "Profile". There you will be able to change your name, email address, country, birthday, picture, as well as change your password.


How can I see my purchases?

Go to “My Events” on the left side bar.

You can check your future events as well as any past events.


I forgot my password. How can I change it?

Go to and click "Forgot Password?". Type your email address and click "Recover".

Check your email inbox and there will be a link to create a new password.


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